Privacy Policy of www.dentistsinwhittier.com/
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Whittier Square Dentistry Privacy Policy
Effective Date: October 2025
Last Updated: October 2025
Whittier Square Dentistry (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or receive care at our dental office.
1. Information We Collect
We collect information to provide excellent dental care, communicate with you effectively, and improve our services. The information we collect may include:
Personal Information: Name, address, phone number, email, date of birth, and insurance details.
Health Information: Medical and dental history, treatment records, x-rays, and related clinical information.
Digital Information: IP address, browser type, device identifiers, cookies, analytics data, and site interactions.
Communication Records: Appointment requests, online forms, emails, calls, and SMS/text message communications.
2. How We Use Your Information
We use your information to:
Schedule, confirm, and manage appointments.
Deliver high-quality dental care and maintain accurate treatment records.
Process billing, insurance, and payment transactions.
Communicate important updates, reminders, and responses to your inquiries.
Improve our website functionality, user experience, and security.
Comply with applicable laws, regulations, and professional obligations.
We do not sell or “share” your personal or health information for advertising purposes.
3. HIPAA Notice of Privacy Practices
As a healthcare provider, Whittier Square Dentistry complies with the Health Insurance Portability and Accountability Act (HIPAA).
Our HIPAA Notice of Privacy Practices describes how we may use and disclose your Protected Health Information (PHI) and explains your rights regarding that information. You can request a copy in our office or by contacting us at (562) 696-2862.
4. SMS Text Messaging Policy
SMS Disclaimer
By providing my phone number to Whittier Square Dentistry, I agree and acknowledge that Whittier Square Dentistry may send text messages to my wireless phone number for any purpose. Message frequency will vary, and message and data rates may apply. If you need further assistance, please reply “HELP.” You can also opt out by replying “STOP.”
For more information on how your data will be handled, please visit this page.
SMS Privacy Policy Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties.
Additional Compliance Notes
To comply with the Telephone Consumer Protection Act (TCPA) and CTIA best practices, we:
Obtain explicit consent before sending marketing or promotional texts.
Only send treatment-related reminders or health updates without marketing content unless separately authorized.
Always provide STOP and HELP instructions in each message.
Do not condition treatment, services, or benefits on SMS consent.
5. California Privacy Rights (CPRA/CCPA)
If you are a California resident, the California Consumer Privacy Act (as amended by the CPRA) grants you the following rights regarding personal (non-PHI) data collected via our website or marketing systems:
Right to Know what personal information we collect and how we use it.
Right to Delete personal information, subject to certain exceptions.
Right to Correct inaccurate information.
Right to Opt-Out of Sale or Sharing of personal information (we currently do not sell or share such data).
Right to Limit Use of Sensitive Information.
To exercise any of these rights, contact us via email at info@whittiersquaredentistry.com
or use the “Your Privacy Choices” link available in the footer of our website.
We will verify your request consistent with California law.
6. Use of Cookies and Tracking Technologies
We may use cookies, analytics tools, and other technologies to:
Analyze website traffic and improve usability.
Maintain site security and performance.
Understand how visitors interact with our website.
We do not use tracking technologies on pages where health information may be collected (e.g., patient forms, appointment scheduling, or treatment pages).
You can manage cookie preferences via your browser or our website’s cookie settings panel.
7. Data Security
We employ administrative, physical, and technical safeguards to protect your data against unauthorized access, use, or disclosure. However, no security system is 100% secure, and you provide information at your own risk.
In the event of a breach involving unsecured PHI, we will notify affected individuals and regulators as required by HIPAA and California law.
8. Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect or solicit information online from children under 13. Parents or guardians who believe their child has submitted information may contact us to request deletion.
9. Disclosure to Third Parties
We may share your information with:
Business associates (e.g., dental labs, billing services, software vendors) under HIPAA-compliant agreements.
Insurance companies for claim processing.
Legal, regulatory, or law enforcement agencies when required by law.
We do not sell or rent patient information to third parties for marketing purposes.
10. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The updated version will be posted on our website with the “Last Updated” date at the top.
11. Contact Us
If you have any questions about this Privacy Policy, your rights, or our data practices, please contact:
Whittier Square Dentistry
13215 E. Penn Street, Suite 200
Whittier, CA 90602
Phone: (562) 696-2862
Email: danielle@dentistsinwhittier.com
Website: https://www.dentistsinwhittier.com/
